Questions about our 100% natural straws? StrawZ

FAQ


Our straws are available in the following sizes:
  • 12.7 cm (3.5-5.5 mm diameter)
  • 19.7 cm (3.5-5.5 mm diameter)

Yeah, they are! The straws can be used in both cold and hot drinks.


Our straws are gluten free! The straws can also be used safely in case of gluten intolerance.


Of course! 100% natural (wheat) and compostable.


No! Certainly not. Our straws are pure nature. Chemicals or bleaching agents are NEVER added.


Do you want the straws delivered in the Netherlands? Then they'll be at your doorstep within two working days. Do you want them delivered abroad? Please contact us for the exact delivery time.


Yeah, of course. They're made from 100% wheat, so they're compostable.


Nice that you are interested in our beautiful product! Of course, resale is possible. We are always looking for people who want to help us with the Straw-volution™. Please contact us for prices and conditions.


Cocktails. Coffee. Sinas. Tap water. Sports drinks. Milkshakes. Or your Bloody Mary. Stir them in whatever you want. A perfect sip guaranteed!


Our wheat straws are packed in unbleached kraft boxes with soy-based inks. All our communication materials are printed on sustainable recycled and FSC®-certified paper.


Returns for consumers
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancelling, you have another 14 days to return your product. You will be credited with the full order amount including shipping costs, provided that the product has been received in good order. Only the costs for returning the product from your home to the shop are for your own account. These costs are approximately €6.95 ex VAT per package. Consult the website of your carrier for the exact rates. If you exercise your right of withdrawal, the product with all accessories and - if reasonably possible - in its original condition and packaging will be returned to the entrepreneur. To make use of this right, please contact us at [email protected]

Returns for business customers
The right of withdrawal from the consumer legislation does not apply to business customers. If you are not satisfied with a product or have ordered the wrong article, we will always try to make an appropriate proposal to take back any products or to deliver another article. The shipping costs are for your own account. If the items, boxes and packaging are unopened and undamaged we will take them back. It may be that we only accept a return after we have made an agreement about the refund.


For straws that are delivered in the Netherlands, the shipping costs are € 6.95 per order. In the webshop you can view the shipping costs for Europe per country.